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Refund policy
Our return policy
We offer a 30-day exchange policy, which allows you 30 days after receiving your item to request an exchange.
To qualify for an exchange, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate an exchange, please contact us at pur3branding@gmail.com. Returns should be sent to the following address: [6001 Maywood ave #a Huntington Park Los Angeles Ca 90255]. Upon acceptance of your return, we will provide you with instructions on how and where to send your package. Please note, items returned without first requesting an exchange will not be accepted.
For any questions regarding returns, feel free to reach out to us at pur3branding@gmail.Com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Returns on sale items or gift cards are not accepted. If you have questions or concerns about your specific item, please contact us.
Exchanges
The fastest way to secure the item you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
European union 14-day cooling-off period
For customers in the european union, notwithstanding our exchange policy, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Receipt or proof of purchase is required.
Refunds
Please note, we do not offer refunds. If your return is accepted, you will be eligible for an exchange within 30 days of receipt. We appreciate your understanding.
If you have any questions or require further assistance, please do not hesitate to contact us at pur3branding@gmail.com.
We offer a 30-day exchange policy, which allows you 30 days after receiving your item to request an exchange.
To qualify for an exchange, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To initiate an exchange, please contact us at pur3branding@gmail.com. Returns should be sent to the following address: [6001 Maywood ave #a Huntington Park Los Angeles Ca 90255]. Upon acceptance of your return, we will provide you with instructions on how and where to send your package. Please note, items returned without first requesting an exchange will not be accepted.
For any questions regarding returns, feel free to reach out to us at pur3branding@gmail.Com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain items cannot be returned, including perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Returns on sale items or gift cards are not accepted. If you have questions or concerns about your specific item, please contact us.
Exchanges
The fastest way to secure the item you want is to return the item you have. Once the return is accepted, make a separate purchase for the new item.
European union 14-day cooling-off period
For customers in the european union, notwithstanding our exchange policy, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Receipt or proof of purchase is required.
Refunds
Please note, we do not offer refunds. If your return is accepted, you will be eligible for an exchange within 30 days of receipt. We appreciate your understanding.
If you have any questions or require further assistance, please do not hesitate to contact us at pur3branding@gmail.com.